GBME Limited 5-year Warranty

Register your GBME Purchase Here.

This new GBME instrument is warranted to be free from defects in materials and workmanship for five (5) years from date of original purchase, subject to the limitations contained in this warranty.

If at any time this GBME instrument malfunctions as a result of faulty materials or workmanship, GBME will repair the defect(s) or replace the instrument, as it deems appropriate at its sole discretion. GBME reserves the right to use materials regularly utilized at the time of repair in the event that original materials are no longer available. If replacement of your instrument is deemed appropriate by our staff, GBME will replace the instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument.

In the unlikely event that your instrument is destroyed, lost or damaged beyond repair, while in the possession of GBME for repair, GBME will replace that instrument with one of the same or most similar style of a value not in excess of the original purchase price of your instrument. Any insurance covering the instrument, including but not limited to collector’s value insurance, must be carried by owner at owner’s expense.

THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST PROVIDE COMPLETED WARRANTY INFORMATION ONLINE OR BY RETURNING THE WARRANTY REGISTRATION CARD WITHIN FIFTEEN (15) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.

This Warranty is Subject to the Following Limitations

THIS WARRANTY DOES NOT COVER:

1. Any instrument that has been altered or modified in any way or upon which the serial number has been tampered with or altered.
2. Any instrument whose warranty card has been altered or upon which false information has been given.
3. Any instrument that has been damaged due to misuse, negligence, accident or improper operation.
4. The subjective issue of tonal characteristics.
5. Shipping damages of any kind.
6. Any instrument that has been subjected to extremes of humidity or temperature.
7. Normal wear and tear (e.g., worn frets, worn machine heads, worn plating, string replacement, scratched pickguards or damages to or discoloration of the instrument finish for any reason).
8. Any instrument that has been purchased from an unauthorized retailer, or upon which unauthorized repair or service has been performed.
9. Any factory-installed electronics after a period of one (1) year following the original date of purchase.


GBME MAKES NO OTHER EXPRESS WARRANTY OF ANY KIND WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXCEEDING THE SPECIFIC PROVISIONS OF THIS WARRANTY ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS WARRANTY. SOME STATES AND/OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THAT THE ABOVE MAY NOT APPLY TO YOU.

GBME SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES SUFFERED BY THE PURCHASER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR BUSINESS OR DAMAGES RESULTING FROM USE OR PERFORMANCE OF THE INSTRUMENT, WHETHER IN CONTRACT OR IN TORT, EVEN IF GBME OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND GBME SHALL NOT BE LIABLE FOR ANY EXPENSES, CLAIMS OR SUITS ARISING OUT OF OR RELATING TO ANY OF THE FOREGOING.

How to Obtain Warranty Service

In the event of malfunction of your GBME instrument, you should call Gibson Guitar Corp. for a Return Authorization Number.

The owner must ship the instrument, freight and insurance prepaid, to:

Gibson Guitar Corp.,
138 12th Ave North
Nashville, TN 37203 USA.

No instrument may be returned to Gibson without such prior Return Authorization. Only Gibson may perform warranty service and any service performed by unauthorized persons will void this warranty. Gibson disclaims liability for defects or damage caused by services performed by unauthorized persons or non-warranty service not performed by Gibson.

When sending your instrument to Gibson, you must include a complete written description of the malfunction of the instrument. If non-warranty work is required or recommended by Gibson, a quotation will be issued and must be approved by you before any non-warranty work is commenced. You should consider quotations obtained for non-warranty work immediately and advise Gibson of your wishes. You are not required to purchase non-warranty work in order to obtain service on materials covered by this warranty. Following its inspection of an instrument upon its arrival, Gibson will advise you of the approximate date of completion. The repaired instrument will be returned to you, freight collect insured.

No representative or other person is authorized to assume for Gibson any liability except as stated in this warranty. This warranty gives you specific rights which vary from state to state or from country to country.

For Further Information
Write
Gibson Guitar Corp.
P. O. Box 100087
Nashville, TN 37210-0087 USA

Phone
1-800-4GIBSON

Register your GBME Purchase Here.