Gibson Warranty
USB 2.0 External Hard Drive 500G
This product is warranted to be free from defects in material and workmanship for a period of one year. Warranty obligations are limited to replacement or repair of defective parts and components, at the option of the manufacturer. The warranty of this product is null and void if the product is subjected to negligence, abuse, modification, misuse, accident, or if the customer uses the product for a function it was not intended for. This warranty is only valid for the original purchaser of this product and will not be honored if the product is resold.
The manufacturer will not be liable for incidental or consequential damages caused by the use of this product. The manufacturer will not be liable for any costs such as lost profits or revenues, cost of temporary replacements, loss of data, loss of equipment or use of equipment or any claims by third parties.
To obtain warranty service, please contact Technical Support at the number provided on the reverse side. The technical support representative will issue an RA Number (Return Authorization Number) allowing you to ship your product to the appropriate service center after confirming that you device is defective. The purchaser of this product must have the original for proof of purchase within the warranty period. The purchaser of this product is responsible for any shipping charges to the repair facility. The manufacturer service center will repair or replace the unit in question and send it back to the purchaser within 7 working days of receipt of the unit.
Gibson Technical Support
Should you have any questions, please contact us via:
Email: gibson@ferris-support.com
Toll Free: 1-866-611-2881
Outside of the U.S.A: (001)-774-256-7375
Monday-Friday between the hours of 9:00 am and 5:30 pm EST
For Drivers and On-Line support please visit us on the web at
www.fmisupport.com/Gibson
Before calling Tech Support,
please make sure to have the following information available:
* The 12 digit PID number located on the cover of your User’s Manual, or
near the barcode on the box
* Your computer’s Operating System